Booking Terms and Conditions

Tours

The final price of a tour is always calculated at the end of the trip based on the quotation received from us and the actual amount of hours the trip took.  Our tours are always for a minimum of 6 hours and your quotation will always note the price for a 6 hour tour, and will state the hourly rate thereafter if your tour will exceed 6 hours.  You will be able to see how long your actual tour will last as the timing will be included on your PDF itinerary which we will send to you upon your instructions to book the tour.

The price quoted to you is for all in your party and not per person.

Our quote doesn’t include the cost of tastings and/or lunch.  The cost for restaurants and wineries are paid directly to the establishments by the customer.

Please note that last minute cancellation of the wineries/tastings/lunch could incur a cancellation fee from the premises.

Occasionally, some of the premises require a pre-payment to secure the booking. When this occurs, we will send you a link to secure the booking directly.

Should there be any changes to the proposed itinerary caused by unavailability of the proposed premises, we will let you know prior to the trip and suggest an alternative option.

For any city visits during a tour, please note that our drivers do not conduct walking tours of the city being visited as they are not permitted to do so by law.  They will however, have lots of great recommendations and be very knowledgeable regarding the city being visited.

Transfers

Quotes for transfers are based on door to door trips, should any stops be required on route (outside of normal bathroom/coffee and water stops), this will be calculated at an hourly rate directly with your driver.

If you have booked a transfer with stops included, should you decide to forgo the stops, then the price for this transfer will be recalculated, as transfers with stops are offered at a discounted rate.

Affiliated Drivers

During busy periods, San Giorgio NCC may occasionally use trusted affiliated NCC drivers to fulfil bookings. All affiliated drivers are fully licensed, insured and professionally qualified, ensuring the same high standards of service, safety and reliability our customers expect from San Giorgio NCC. By accepting these Terms and Conditions, customers acknowledge and agree that their booking may be fulfilled by an affiliated NCC driver.

Deposit and Cancellation

If cancellation occurs less than 14 days prior to the starting time of the trip, your deposit will be non refundable.  If cancellation is made in the last 24 hours from the starting time of the trip, we require full payment for the tour/transfer. As we prefer not to store credit card details of our customers, this payment is done on an honour basis.